Privacy Policy

Effective Date:

1. Introduction

Welcome to Harshit Classes ("we," "our," or "us"). We are an educational institute based in Mahipalpur, New Delhi, providing coaching for Classes 4 to 12 (Science, Commerce, Humanities), Computer Courses, and Spoken English. This Privacy Policy applies to our website, our mobile application, and all related educational services (collectively, the "Services").

We are highly committed to protecting the privacy of our students, parents, and website/app visitors. This detailed policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services.

2. Information We Collect

To provide you with quality education and smooth administrative support, we may collect the following types of information:

A. Personal Identification Information

• Student & Parent Details: Full name, age, date of birth, gender, school name, and current grade/class.
• Contact Information: Mobile phone numbers, WhatsApp numbers, email addresses, and residential address (e.g., Mahipalpur and surrounding areas).
• Academic Records: Past exam scores, subjects opted for, test performance at our institute, and attendance records.

B. Mobile App & Digital Platform Data

If you are using the Harshit Classes Mobile App or online student portal, we may collect:

• Device Information: Device model, operating system, unique device identifiers, and mobile network information.
• Usage Data: Time spent on the app, video lectures watched, study materials downloaded, and online test submissions.
• App Permissions: With your permission, the app may access your device's Camera or Storage (to allow students to upload assignments, homework pictures, or update profile photos) and Notifications (to send alerts for upcoming classes, fee dues, or test results).

3. How We Use Your Information

The information we collect is strictly used to enhance the educational journey of the student and streamline our management. Specifically, we use it to:

• Process admissions, enroll students in specific batches, and manage class schedules.
• Provide access to our Mobile App, online study materials, recorded lectures, and mock tests.
• Track and analyze student academic progress, attendance, and test scores to provide personalized feedback to parents.
• Send important administrative alerts via SMS, WhatsApp, or App Notifications (e.g., unexpected holiday announcements, batch timings changes, fee reminders, and Parent-Teacher Meeting schedules).
• Improve our curriculum, teaching methodologies, and the functionality of our mobile app based on user feedback and usage patterns.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data to any third parties for marketing purposes. We only share information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our institute and mobile app (e.g., cloud hosting services, SMS/WhatsApp gateway providers, payment processors for online fee collection). These parties are bound by strict confidentiality agreements.
• Legal Obligations: We may disclose your information if required to do so by law, court order, or in response to requests by government/law enforcement authorities.

5. Data Security

We employ industry-standard administrative, physical, and technical security measures to protect your personal information. Our mobile app and databases are secured to prevent unauthorized access, alteration, or data leaks. However, please understand that no transmission of data over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Given that we teach students from Class 4 onwards, we naturally collect information about minors. The registration for our institute and mobile app access for students under the age of 18 must be completed or explicitly authorized by a parent or legal guardian. We only collect information that is absolutely necessary for the child's education.

7. Your Rights and Choices

Parents and adult students have the right to:

• Request access to the personal data we hold about the student (e.g., attendance records, performance history).
• Request corrections to any inaccurate contact or personal details.
• Revoke app permissions (like Camera or Storage) at any time through your mobile device settings, though this may limit your ability to submit assignments through the app.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and, if significant, communicated to you via the mobile app or WhatsApp. Your continued use of our Services after changes are made constitutes your acceptance of the new policy.

9. Contact Us

If you have any detailed questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

• Address: FF 6, Shiv Murti Complex, Mahipalpur, New Delhi - 110037
• Phone: +91 90150 72866
• Email: info@harshitclasses.com